·         Bed Accessories can be exchanged in any Showrooms if returned within 5 days from date of purchase provided the items have not been open and used, are in original packaging and are accompanied with the original Invoice/Receipt.

·         Within 10 days of mattress usage and you are not satisfied you may exchange it once only.

·         If the customer received a faulty or damaged item in mattresses and furniture’s The Bedroom by Intercoil must be notified by the official email or call at 800 INTERCOIL (800-468372645) upon receiving the items. If there’s damage and no report happened during delivery The Bedroom by Intercoil are not reliable to offer exchange or refund. However, if there is manufacturing defect under our warranty policy our team will examine the problem and repair or replace the defect item.

·         You can able to cancel your order if you decide that you no longer want to go through with your purchase and change your mind. All you have to do is let us know, this applicable only if your item has not been made or not already been dispatched.

·         Refunds will be done only through the original mode of payment within 14 days. Shipping charges and bank processing fees are not refundable.

·         Company retains the right to refuse the return of items or offer a refund, if the return criteria are not fully met from warranty.
All above mentioned clauses are not applicable for customized products and bespoke furniture’s.